JOIN OUR GROWING TEAM

We are constantly looking for the most talented and passionate individuals to join our growing team. If you want to be part of an innovative group of people on a mission to reinvent secure authentication and eliminate the most significant cyber threats out there – come work with us!

AVAILABLE POSITIONS

Customer Success Manager: US

Remote · Full-time

About The Position

Our mission at Silverfort is to provide industry-leading unified identity protection solutions for hybrid and multi-cloud environments. We develop cutting-edge cybersecurity technology that both solves urgent customer needs today and is also a game-changer for years to come.

In this role, you will help build Silverfort’s new customer relationships. You will collaborate with Product, R&D and Sales teams to solve any technical issues, ensure successful deployment and supply ongoing support to make our customers happy.

Responsibilities

·      Build on going relationships with new customers as the main point of contact in the company

·      Lead the full lifecycle of the customer – ensuring successful deployments, training, and renewals/expansion

·      Represent our customer’s needs internally (product feedback, feature requests, etc.)

·      Operating and simulating complex issues alongside the Engineering, Product and Sales teams

Requirements

·      4+ years of relevant experience in Post Sales / Customer Success / Solution Architecture

·      Proven knowledge in Networking and Information Security. Cyber Security background, an advantage

·      Proven knowledge working with Linux and Windows (AD, Domain Controllers)

·      Cloud Technologies knowledge is an advantage

·      B.Sc. in Computer Science or equivalent, an advantage

·      Team player, motivated, communicative person

·      Willingness to travel up to 25% of the time

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