Technical Writing Team Lead
About The Position
Silverfort is a cyber-security startup that develops a revolutionary identity protection platform. Using patented technology, our product enables strong authentication across entire corporate networks and cloud environments without any modifications to endpoints and servers. In addition, we use advanced behavior analytics to apply adaptive authentication policies and prevent cyber-attacks in real-time.
Our mission is to provide industry-leading unified identity protection solutions for hybrid and multi-cloud environments. We develop cutting-edge cybersecurity technology that solves urgent customer needs today and is also a game changer for years to come.
Silverfort has happy customers worldwide, strong market validation (including several industry awards), strategic partnerships with the largest security vendors in the world, and significant funding from leading VCs.
We are looking for a Technical Writing Team Lead to manage and develop our growing team of technical writers within the Product Team at Silverfort. In this role, you will drive documentation strategy, optimize content creation processes, and ensure timely delivery of high-quality product documentation. You will also play a key role in coaching and developing the team’s technical writing skills to enhance clarity, consistency, and impact.
Responsibilities
- Define and implement scalable documentation processes that ensure efficiency, consistency, and alignment with product development cycles
- Collaborate with product managers, engineers, and designers to ensure accurate and up-to-date documentation
- Establish and track key performance metrics for documentation quality, coverage, and efficiency
- Establish clear prioritization frameworks for documentation requests and ensure alignment with company goals
- Mentor and develop a team of technical writers, fostering a culture of continuous learning and professional growth
- Provide constructive feedback on writing quality, structure, and clarity, helping writers refine their skills
- Identify training opportunities and resources to upskill the team in areas such as technical accuracy, UX writing, API documentation, and structured authoring
Requirements
- 5+ years of experience in technical writing, with at least 2 years in a leadership or senior role and managing a team
- Proven experience managing documentation projects and a strong ability to establish and optimize content workflows and documentation processes
- Experience with structured authoring, content management systems (CMS), and documentation and project management tools (e.g., Doc360, Jira, Paligo, Confluence, GitHub, or similar)
- Cybersecurity/Identity experience is a plus
- Excellent writing and editing skills with a keen eye for clarity, consistency, and accuracy
- Strong collaboration and stakeholder management skills, with the ability to work closely with engineers, product managers, and customer-facing teams