Silverfort is on a mission to bring identity security everywhere – to every human, machine, and AI agent, both on-prem and in the cloud. Our unique technology secures identities & access at runtime, in ways that weren’t possible before. With the broadest identity security platform in the market, trusted by more than 1,000 customers including many Fortune 100 companies, Silverfort is uniquely positioned to lead the fast-growing identity security category.  

Joining Silverfort means becoming part of a fast-moving team with a culture of innovation and collaboration, that goes above and beyond to help our customers and each other, on a journey to reshape the future of identity security.

We're looking for a Director of Corporate Communications to build and run our growing PR program, building real trust with media and influencers so we can tell Silverfort's story well, and tell it everywhere. This is a highly visible, hands-on seat with real influence on how to position Silverfort in the market so we can own the category. This role reports to the Global Head of Corporate Marketing.

• Grow Silverfort's corporate communications function into a world-class operation, shaping and driving our global corporate narrative and keeping leadership, product, and go-to-market teams aligned 
• Build and run PR strategy end to end (plan, metrics, measurement, iteration), leading our PR agencies to do their best work 
• Own PR across launches, recognition programs, thought leadership, and partnerships, and drive a successful rapid response program 
• Partner with our threat research team to showcase their research and bring its real-world implications to life for media, analysts, and customers 
• Build thought leadership programs across owned channels, media, and speaking platforms, and help our leaders show up well in interviews, on stage, and on social 
• Write executive-voice content (op-eds, bylines, LinkedIn posts, talking points, briefing materials) and prep executives for interviews and public appearances through media training and message coaching 
• Land meaningful speaking slots at tier-one industry events and business forums, and run award and speaking submissions start to finish 
• Handle sensitive issues, assess emerging threats quickly, and drive a swift, coordinated response alongside clear-eyed guidance to leadership 

• 10-13+ years of PR/comms experience at leading tech companies or agencies
• Knowledge of public relations best practices and existing relationships in the space
• Outstanding written and verbal communicator with a knack for turning technical complexity into a story people actually want to read
• Strong organizational and program management skills, with good judgment in juggling competing executive requests
• Track record of landing real media coverage for a technology company, always looking beyond launches for the next proactive story

Silverfort is on a mission to bring identity security everywhere – to every human, machine, and AI agent, both on-prem and in the cloud. Our unique technology secures identities & access at runtime, in ways that weren’t possible before. With the broadest identity security platform in the market, trusted by more than 1,000 customers including many Fortune 100 companies, Silverfort is uniquely positioned to lead the fast-growing identity security category.  

Joining Silverfort means becoming part of a fast-moving team with a culture of innovation and collaboration, that goes above and beyond to help our customers and each other, on a journey to reshape the future of identity security.

We're looking for a Director of Corporate Communications to build and run our growing PR program, building real trust with media and influencers so we can tell Silverfort's story well, and tell it everywhere. This is a highly visible, hands-on seat with real influence on how to position Silverfort in the market so we can own the category. This role reports to the Global Head of Corporate Marketing.

• Grow Silverfort's corporate communications function into a world-class operation, shaping and driving our global corporate narrative and keeping leadership, product, and go-to-market teams aligned 
• Build and run PR strategy end to end (plan, metrics, measurement, iteration), leading our PR agencies to do their best work 
• Own PR across launches, recognition programs, thought leadership, and partnerships, and drive a successful rapid response program 
• Partner with our threat research team to showcase their research and bring its real-world implications to life for media, analysts, and customers 
• Build thought leadership programs across owned channels, media, and speaking platforms, and help our leaders show up well in interviews, on stage, and on social 
• Write executive-voice content (op-eds, bylines, LinkedIn posts, talking points, briefing materials) and prep executives for interviews and public appearances through media training and message coaching 
• Land meaningful speaking slots at tier-one industry events and business forums, and run award and speaking submissions start to finish 
• Handle sensitive issues, assess emerging threats quickly, and drive a swift, coordinated response alongside clear-eyed guidance to leadership 

• 10-13+ years of PR/comms experience at leading tech companies or agencies
• Knowledge of public relations best practices and existing relationships in the space
• Outstanding written and verbal communicator with a knack for turning technical complexity into a story people actually want to read
• Strong organizational and program management skills, with good judgment in juggling competing executive requests
• Track record of landing real media coverage for a technology company, always looking beyond launches for the next proactive story

Silverfort is on a mission to bring identity security everywhere – to every human, machine, and AI agent, both on-premises and in the cloud.

Our unique technology secures identities and access at runtime, in ways that weren’t possible before. With the broadest identity security platform in the market, trusted by more than 1,000 customers, including many Fortune 100 companies, Silverfort is uniquely positioned to lead the fast-growing identity security category.

Joining Silverfort means becoming part of a fast-moving team with a culture of innovation and collaboration that goes above and beyond to help our customers and each other on a journey to reshape the future of identity security.

We are looking for a Tech Lead – Full Stack to join and lead one of our core R&D teams. In this role, you’ll take a hands-on approach to shape the architecture, technical direction, and delivery of key product components, including a management interface built for cybersecurity specialists. You’ll work closely with engineering leadership, product managers, and cross-functional teams to build scalable, secure solutions for real-world identity security challenges.

• Drive architecture and technical direction across frontend and backend codebases, staying hands-on in design and implementation
• Drive innovation and technical excellence, evolving our application infrastructure to be scalable and resilient while maintaining high code quality
• Own end-to-end delivery of key product components, from planning and design through implementation and release
• Mentor and guide team members through technical and architectural decisions
• Partner with engineering teams, Product, and UX teams, to translate requirements into scalable, secure solutions
• Establish and elevate engineering best practices, including code reviews, testing, and CI/CD
• Serve as the point of escalation and technical leadership for complex engineering challenges
• Drive innovation and technical excellence, maintaining high code quality and system performance
• Communicate technical concepts clearly to cross-functional stakeholders

• 7+ years of hands-on experience in software development
• 2+ years of experience in a tech lead or other leading roles, owning system architecture and guiding engineering teams
• Strong backend development experience, with Node.js preferred
• Strong experience with modern front-end frameworks (React, Angular, Vue), React preferred
• Proficiency in TypeScript, with working knowledge of SQL and NoSQL databases – Elasticsearch experience a plus
• Robust knowledge of database, orchestration, and infrastructure fundamentals (schema design, query performance, cluster architecture, deployment/scaling patterns)
• Background in cybersecurity or identity platforms – strong advantage
• Hands-on use of AI coding and reasoning tools (Claude, ChatGPT, Copilot, Cursor, and similar) in real production work – using them to ship faster and to higher quality, not just to experiment

Silverfort is on a mission to bring identity security everywhere – to every human, machine, and AI agent, both on-premises and in the cloud.

Our unique technology secures identities and access at runtime, in ways that weren’t possible before. With the broadest identity security platform in the market, trusted by more than 1,000 customers, including many Fortune 100 companies, Silverfort is uniquely positioned to lead the fast-growing identity security category.

Joining Silverfort means becoming part of a fast-moving team with a culture of innovation and collaboration that goes above and beyond to help our customers and each other on a journey to reshape the future of identity security.

We are looking for a Senior Backend Software Engineer to join us. In this role, you'll be a key part of the team building Silverfort's proprietary low-level adapter, a critical component of our core solution. You'll contribute across the full development lifecycle: architecture and design, coding and implementation, and validation and deployment.

• Develop the adapter that integrates between the customer's environment and the backbone of the product
• Create and maintain low-level networking modules for Silverfort's authentication platform
• Handle different authentication protocols on multiple configurations and deployments
• Participate in the entire development lifecycle, from design and implementation to testing and deployment
• Build enterprise-grade products in complex and large-scale environments with minimal latency
• Provide scalable, maintainable, and working solutions for Silverfort's customers
• Working closely with product, support teams, and company stakeholders

• 7+ years of experience in backend development
• Experience with low-level programming in GO/C/C++/Rust - must
• Strong problem-solving skills and the ability to work in a fast-paced environment
• Bachelor’s degree in Computer Science or equivalent military experience
• Leading or management experience - Advantage
• Knowledge of C/C++ and kernel development methods - Advantage

Silverfort is on a mission to bring identity security everywhere – to every human, machine, and AI agent, both on-premises and in the cloud.

Our unique technology secures identities and access at runtime, in ways that weren't possible before. With the broadest identity security platform in the market, trusted by more than 1,000 customers, including many Fortune 100 companies, Silverfort is uniquely positioned to lead the fast-growing identity security category.

Joining Silverfort means becoming part of a fast-moving team with a culture of innovation and collaboration that goes above and beyond to help our customers and each other on a journey to reshape the future of identity security.

We are looking for a Senior Full-Stack Software Engineer to join one of our core R&D teams. In this role, you'll take a hands-on approach to shape the architecture and delivery of key product components, including a management interface built for cybersecurity specialists, working closely with engineering leadership and product managers to build scalable, secure solutions for real-world identity security challenges.

• Develop and evolve Silverfort's orchestration engine that powers core product workflows
• Own end-to-end delivery of key product components, from planning and design through implementation and release
• Build and improve product visibility and management capabilities, including a management interface built for cybersecurity specialists
• Partner with engineering leadership, Product, and UX teams to translate requirements into scalable, secure solutions
• Design and deliver solutions that are scalable, maintainable, and easy to use for Silverfort's customers
• Collaborate closely with product, support teams, and company stakeholders on real-world identity security challenges
• Serve as a key, hands-on member of the development team, shaping critical product architecture

• 7+ years of experience in software development
• 2+ years of experience with React, Angular, or Vue
• Strong backend development experience with object-oriented languages, Node.js preferred
• Experience with TypeScript- an advantage
• Experience working with SQL and NoSQL databases, including Elastic Search- an advantage
• Knowledge of information security - a strong advantage
• Hands-on use of AI coding and reasoning tools (Claude, ChatGPT, Copilot, Cursor, and similar) in real production work – using them to ship faster and to higher quality, not just to experiment
• Fast learner with outstanding problem-solving skills and a strong team-player mindset

Silverfort is on a mission to bring identity security everywhere – to every human, machine, and AI agent, both on-prem and in the cloud. Our unique technology secures identities & access at runtime, in ways that weren’t possible before. With the broadest identity security platform in the market, trusted by more than 1,000 customers including many Fortune 100 companies, Silverfort is uniquely positioned to lead the fast-growing identity security category. 

Joining Silverfort means becoming part of a fast-moving team with a culture of innovation and collaboration, that goes above and beyond to help our customers and each other, on a journey to reshape the future of identity security. 

We are looking for a Global Manager, C&B and HRIS to join our global HR team, reporting to the SVP HR. You will own the operational backbone of a 600-person global company, bringing together HR operations, compensation and benefits, HR systems, and people analytics to support our continued growth. 

Working closely with the SVP HR, you will shape and improve our HR infrastructure and lead the adoption of AI across the team, building tools and automations that make our everyday work smarter and more effective. This is a hands-on role with broad ownership and responsibility for leading and developing one HR Operations team member. 

• Own global compensation and benefits, including creating and building job architecture, leveling, and market benchmarking processes. Manage annual salary reviews and stock option cycles, and advise HR People Partners on compensation and leveling decisions
• Lead headcount planning and growth modeling with Finance and Talent Acquisition, and manage the HR department’s global budget and procurement
• Lead the operational delivery of global HR cycles, including performance reviews, engagement surveys, OKRs, and audits. Improve supporting processes, advise HR People Partners, and support the SVP HR on cross-company strategic projects
• Build our people analytics practice, developing dashboards and translating data into insights and recommendations for HR and business leaders
• Own BambooHR across the employee lifecycle, ensuring accurate, audit-ready people data, and drive system integrations and workflow automation
• Manage global payroll and EOR operations, including monthly payroll reporting, and lead HR readiness for expansion into new countries, covering entity setup, local benefits, and compliance
• Shape and execute our HR AI agenda, building agents and skills that improve the team’s daily work and driving their adoption
• Lead and develop one HR Operations team member, manage the team’s operating cadence, and ensure follow-through on decisions while remaining hands-on

• 6+ years of experience in HRIS and Compensation & Benefits within a global company, including at least 4 years of hands-on C&B experience across benchmarking, job architecture and leveling, salary reviews, stock options, and global benefits
• Experience building and scaling HR infrastructure in a fast-growing company, and leading global, cross-functional projects and process improvements end to end
• Experience managing workforce planning, departmental budgets, and procurement, as well as working with global payroll and EOR partners
• Strong AI orientation with at least 1.5 years of hands-on experience using Claude and similar tools to build and implement AI agents, skills, and organizational plugins 
• Strong analytical and technical skills, with the ability to translate people data into dashboards, actionable insights, and executive presentations
• Proven experience owning an HRIS across the employee lifecycle, including data management, system integrations, and workflow automation
• Experience managing and developing team members, with a hands-on approach and the ability to balance strategic projects with day-to-day operations
• Strong partnering skills, with the ability to advise HR People Partners and translate business needs into practical HR solutions
• Excellent written and spoken English
• Experience with BambooHR is a strong plus; familiarity with Papaya and Pave is an advantage
• Experience in a cybersecurity or high-growth technology company is an advantage

This is a hybrid role based in Tel Aviv, Israel

Silverfort is on a mission to bring identity security everywhere – to every human, machine, and AI agent, both on-premises and in the cloud.

Our unique technology secures identities and access at runtime, in ways that weren’t possible before. With the broadest identity security platform in the market, trusted by more than 1,000 customers, including many Fortune 100 companies, Silverfort is uniquely positioned to lead the fast-growing identity security category.

Joining Silverfort means becoming part of a fast-moving team with a culture of innovation and collaboration that goes above and beyond to help our customers and each other on a journey to reshape the future of identity security.

We are looking for a passionate and technical Product Manager to join our platform product team. In this role, you will help build new platform capabilities, both customer- and field-facing, across Silverfort's offering. You'll work closely with the Sales, Marketing, and R&D teams to write requirements, guide implementation, set timelines, and track the outcomes of product releases. This is a great opportunity for a high-energy team member to help build and improve our products!

• Drive product development from design to launch, including new features and improvements
• Partner with R&D to build, release, and measure standout product offerings
• Work with stakeholders in Sales, Success, Strategy, and more, to shape how the platform for a flagship product is built
• Set the product vision and own the roadmap for your platform area, addressing both customer-facing and field-facing needs
• Conduct research, data analysis, customer interviews, and usability testing
• Analyze market trends, competitive landscape, and business opportunities in the cybersecurity market

• 3+ years of Product Management experience in B2B products
• Experience and passion for creating meaningful product UX and user journeys
• A strong sense of ownership and commitment to building a product from idea to launch in agile environments, with great execution skills
• Excellent communication and presentation skills (Hebrew and English), with strong attention to detail and a pixel-perfect approach
• Comfortable using AI tools to speed up research, documentation, and product decisions
• Ability to multitask and manage projects across multiple departments
• Strong technical skills, networking knowledge, or enterprise IT experience
• Experience building a product platform for large-scale SaaS operations for enterprise customers - an advantage
• Experience in On-Premise, air-gapped, or hybrid cloud products- an advantage
• Cybersecurity, cloud security, or identity and access management (IAM/PAM) industry knowledge and experience - an advantage
• Bachelor's degree in Computer Science or a related field - an advantage

Silverfort is on a mission to bring identity security everywhere – to every human, machine, and AI agent, both on-prem and in the cloud. Our unique technology secures identities & access at runtime, in ways that weren’t possible before. With the broadest identity security platform in the market, trusted by more than 1,000 customers including many Fortune 100 companies, Silverfort is uniquely positioned to lead the fast-growing identity security category.

Joining Silverfort means becoming part of a fast-moving team with a culture of innovation and collaboration that goes above and beyond to help our customers and each other, on a journey to reshape the future of identity security.

We are looking for an experienced Product Manager to join our platform product team, with a focus on Data & AI. In this role, you will own the shared platform capabilities on which Silverfort’s product modules are built, working closely with R&D leads and stakeholders across the company. You will also take AI-based capabilities from idea to production.

• Own the roadmap for Silverfort’s Data & AI platform. Lead AI-based capabilities from idea to production, shaping the solution's behavior, cost targets, and security guardrails
• Write clear specifications that account for technical constraints and complex customer environments, including hybrid and on-prem deployments
• Build shared priorities across R&D, Sales, Success, and Strategy, and communicate roadmap decisions with clear rationale
• Conduct customer research, interviews, and data analysis to validate problems and measure the outcomes of releases
• Track market trends and the competitive landscape in identity security and AI to inform platform direction

• 7+ years of Product Management experience in B2B products, including ownership of a platform that serves multiple development teams
• Hands-on experience taking AI-based capabilities to production as a PM or development lead, including evals, cost and latency, failure modes, and security (prompt injection, tenant isolation, data leakage)
• Platform mindset, with experience building the foundations that products are built on
• Technical background (development or engineering) that enables peer-level design discussions with engineering leads
• Excellent stakeholder management, with the ability to align multiple inputs and drive clear prioritization decisions
• Strong PM skills: customer pain analysis, structured research and validation, and clear presentation
• Strong AI orientation - fluent and frequent use of modern AI tools (Anthropic, OpenAI, and similar) in real working contexts
• Experience with data platforms or data pipelines, especially moving data from on-prem environments to the cloud- an advantage
• Background in cybersecurity or identity security- an advantage

Silverfort is on a mission to bring identity security everywhere – to every human, machine, and AI agent, both on-premises and in the cloud.

Our unique technology secures identities and access at runtime, in ways that weren’t possible before. With the broadest identity security platform in the market, trusted by more than 1,000 customers, including many Fortune 100 companies, Silverfort is uniquely positioned to lead the fast-growing identity security category.

Joining Silverfort means becoming part of a fast-moving team with a culture of innovation and collaboration that goes above and beyond to help our customers and each other on a journey to reshape the future of identity security.

We are looking for a Product Security Engineer to join us and own product security across Silverfort’s engineering organization. In this role, you will embed security into the software development lifecycle, partner closely with R&D as an enabler, and build the programs, tooling, and culture that make security a first-class part of how we build.

• Lead threat modeling across products, features, and architecture changes, and turn findings into actionable security requirements
• Own product security tooling end-to-end - SAST, DAST, SCA, and secrets scanning - from selection and integration to tuning, triage, and remediation
• Run hands-on security code and design reviews, finding real vulnerabilities before they ship
• Partner with R&D to secure new AI/ML features, covering prompt injection, data exposure, and model misuse
• Build security guardrails and secure coding guidelines that make the secure path the easy path for R&D teams
• Own vulnerability intake and CVE handling - responsible disclosure, triage, remediation, and CVE issuance - and coordinate external penetration tests through to closure
• Launch and run the bug bounty program: platform selection, scope, rewards, and researcher relationships
• Drive supply chain and CI/CD security: pipeline hardening, secrets management, SBOM generation, and dependency risk

• 5+ years of hands-on experience in application or product security at a software company or security vendor
• Deep knowledge of OWASP Top 10 and web, API, and cloud vulnerability classes, plus cryptography fundamentals (key management, TLS, hashing), with the ability to validate vulnerabilities in real code
• Hands-on experience with SAST (Semgrep, Checkmarx, or similar), DAST (Burp Suite, OWASP ZAP), and SCA (Snyk, Dependabot, or Black Duck)
• Practical threat modeling experience, with a track record of making it useful for engineering teams
• Strong understanding of OAuth 2.0, OIDC, SAML, and JWT, and the security implications of each
• Cloud-native security across AWS or Azure - workloads, containers, serverless, and IaC (Terraform) - and CI/CD pipeline security, including security gates and secrets management (Vault, AWS Secrets Manager, or similar)
• Python or Bash scripting for building security tooling and automating findings workflows
• Hands-on use of AI coding and reasoning tools (Claude, ChatGPT, Copilot, Cursor, and similar) in real production work - using them to ship faster and to higher quality, not just to experiment
• Clear communication and the ability to drive remediation across engineering teams

Advantages:

• CVE research, bug bounty hunting, or a track record of responsible disclosure
• Offensive security background - OSCP, CTF experience, or penetration testing certifications
• Depth in identity protocols: token flows, delegated trust patterns, and identity-related attack vectors
• Experience securing AI/ML features or pipelines

Silverfort is on a mission to bring identity security everywhere – to every human, machine, and AI agent, both on-prem and in the cloud. Our unique technology secures identities & access at runtime, in ways that weren’t possible before. With the broadest identity security platform in the market, trusted by more than 1,000 customers including many Fortune 100 companies, Silverfort is uniquely positioned to lead the fast-growing identity security category.

Joining Silverfort means becoming part of a fast-moving team with a culture of innovation and collaboration that goes above and beyond to help our customers and each other, on a journey to reshape the future of identity security.

We׳re looking for a senior identity security practitioner to anchor its IRIS (Identity Response & Identity Security) function across EMEA. In this role you will lead engagements hands-on, build out regional methodology and tooling. If you want to own a function, not inherit one, this is the role.

• Lead identity-centric IR and threat hunting engagements across EMEA — from triage and scoping through investigation, containment and executive readout
• Build and maintain playbooks, tooling, and reporting standards that translate findings into hardening actions and lasting posture improvements
• Own customer outcomes end-to-end — engagements close with concrete risk reduction, not just a report
• Enable and support IR partners across the region — provide QA, enablement, and escalation support when it counts
• Represent Silverfort externally at conferences, roundtables, webinars, and customer events
• Shape the evolution of identity threat hunting as the attack surface expands into automation and agentic environments
• Influence product direction as the SecOps and IR practitioner voice — keeping the platform grounded in operational reality

• 8+ years of hands-on experience in incident response, breach response, threat hunting, or detection engineering
• Deep expertise in identity security — Active Directory, Entra ID, service accounts, non-human identities, authentication protocols
• Proven ability to operate at both technical depth and executive altitude — credible in the war room and the boardroom
• Track record of translating IR findings into actionable remediation and long-term posture improvements
• Experience enabling and working alongside IR partner firms in a senior capacity
• Strong communication skills — able to produce clear executive readouts, present at industry events, and build trust quickly with both

Silverfort is on a mission to bring identity security everywhere – to every human, machine, and AI agent, both on-prem and in the cloud. Our unique technology secures identities & access at runtime, in ways that weren’t possible before. With the broadest identity security platform in the market, trusted by more than 1,000 customers including many Fortune 100 companies, Silverfort is uniquely positioned to lead the fast-growing identity security category.

Joining Silverfort means becoming part of a fast-moving team with a culture of innovation and collaboration that goes above and beyond to help our customers and each other, on a journey to reshape the future of identity security.

We are looking for a Solutions Architect, Cloud Identity Security to join Silverfort Research. In this role, you will be the bridge between our cloud platform, our sales and customer success teams, and our customers, proving what the platform finds in real tenant data and turning every finding into a better product. This is a new role and a new function at Silverfort, and you will design it from scratch.

• Win POCs with our sales engineers, working the tenant data hands-on in SQL, Python and APIs to surface toxic combinations, over-privileged non-human identities and exposed AI agents, and packaging what works into query libraries and POC kits
• Represent Silverfort with strategic customers, leading technical calls, workshops and roadmap sessions with identity teams, cloud architects and CISOs
• Unblock deployments with customer success and engineering on the hardest deployment and data-collection issues, and get the field ready for every new capability
• Make every finding stand up: treat each one like a research claim, reproduce it, rule out false positives, then turn it into briefings and remediation plans a CISO can act on
• Close the loop with product management and R&D, turning field evidence into fixes engineers can ship across exposure logic, detections and integration gaps, and prototyping them where you can
• Research what’s next, exploring new identity attack paths across cloud, SaaS and AI platforms, such as OAuth consent abuse, federated trust and agent permissions
• Know the platform cold: collectors, data model, scoring and roadmap, so every customer conversation is grounded in what Silverfort delivers today

• 5+ years of experience as a security researcher, solutions architect, sales engineer, or customer-facing engineer, ideally at a cloud, identity, or data security company
• Deep cloud identity knowledge: Entra ID, Okta, AWS and Google Cloud IAM, OAuth, OIDC and SAML, service principals, workload identities, keys and tokens
• Strong SQL and Python, with hands-on comfort across large data models and vendor APIs, and a habit of reading docs, logs, and code to learn how systems really work
• A track record of owning enterprise POCs from kickoff to technical win
• Clear written and spoken English, effective with engineers and with CISOs alike
• Hands-on use of AI coding and reasoning tools (Claude, ChatGPT, Copilot, Cursor, and similar) in real production work, using them to ship faster and to higher quality
• Experience with ISPM, NHI security, DSPM, CIEM, SSPM, or ITDR products -Advantages
• Published research, conference talks, CVEs,, or open-source tools in identity or cloud security -Advantages
• Hands-on experience with AI agent platforms such as Copilot Studio, Amazon Bedrock and Vertex AI, and with how agents receive identities and permissions -Advantages
• Detection engineering, threat research, or data pipeline experience -Advantages

Silverfort is on a mission to bring identity security everywhere - to every human, machine, and AI agent, both on-premises and in the cloud.

Our unique technology secures identities and access at runtime, in ways that weren’t possible before. With the broadest identity security platform in the market, trusted by more than 1,000 customers, including many Fortune 100 companies, Silverfort is uniquely positioned to lead the fast-growing identity security category.

Joining Silverfort means becoming part of a fast-moving team with a culture of innovation and collaboration that goes above and beyond to help our customers and each other on a journey to reshape the future of identity security.

We are looking for a Technical Enablement Manager to join our Enablement team. In this role, you will own the technical and professional development of our customer-facing engineering and account management teams, turning deep product knowledge into field-ready skills. You will act as the connective layer among Product, CS leadership, and the field, building training programs and a certification framework that keep the team sharp and effective.

• Partner directly with CS and Product leadership to continuously diagnose gaps in both complex technical product knowledge and critical soft skills, such as discovery, negotiation, executive communication, and escalation handling
• Build, curate, and scale technical enablement content, architectural breakdown modules, and soft-skill playbooks, translating complex product releases into practical, field-ready execution strategies
• Own the technical and operational onboarding roadmap for all incoming CS team members, accelerating their time-to-productivity
• Design and run continuous education programs that keep seasoned team members sharp on advanced capabilities and competitive updates
• Establish, implement, and govern an account-level and engineer-level technical certification framework, developing rigorous testing methods, practical lab assessments, and role-play scorecards to verify operational readiness and capability baseline
• Maintain an active feedback loop with Product and CS teams, relaying field insights and training gaps to help shape product documentation and messaging

• 3+ years of experience in Customer Success, Technical Enablement, Technical Account Management (TAM), or Customer Engineering within a fast-paced B2B software environment
• Technical depth across enterprise software architectures, deployments, integrations, and security frameworks
• Track record of building technical training programs from scratch, including learning objectives and certification processes
• Strong cross-functional collaboration skills, with experience partnering with CS Vice Presidents, Directors, and Product Managers
• Experience identifying systemic knowledge gaps and operational inefficiencies, with a demonstrated ability to architect and deploy enablement solutions
• Strong AI orientation- fluent and frequent use of modern AI tools (Claude, Gemini, and similar)

Silverfort is on a mission to bring identity security everywhere – to every human, machine, and AI agent, both on-prem and in the cloud. Our unique technology secures identities & access at runtime, in ways that weren’t possible before. With the broadest identity security platform in the market, trusted by more than 1,000 customers including many Fortune 100 companies, Silverfort is uniquely positioned to lead the fast-growing identity security category.

Joining Silverfort means becoming part of a fast-moving team with a culture of innovation and collaboration, that goes above and beyond to help our customers and each other, on a journey to reshape the future of identity security.

We are looking for a Technical Support Developer to join our growing Customer Success team in Singapore. You will serve as a technical bridge between our Tier 1/2 Support Engineers and R&D teams, diagnosing and resolving complex, development-level issues in customer environments. In this role, you’ll design debugging utilities, improve support workflows through automation, and occasionally provide hands-on support for Level 1 and Level 2 tickets to strengthen the broader team.

• Diagnose and resolve complex, development-level technical escalations that require deep product knowledge, code inspection, and specialized fixes
• Act as the primary technical liaison between Tier 1/2 Support Engineers and Product Development teams, accelerating bug fixes, patches, and feature improvements
• Design, build, and maintain advanced debugging scripts, automation utilities, and diagnostic tools to streamline support workflows
• Lead scheduled off-hours technical engagements, including planned software upgrades, critical system migrations, and high-priority maintenance windows
• Lead post-incident root cause analysis (RCA) for critical customer issues and recommend long-term product fixes to prevent recurrence
• Create detailed technical documentation, troubleshooting guides, and post-mortem write-ups to strengthen the internal knowledge base
• Develop and deliver technical training programs to upskill Tier 1 and Tier 2 Support Engineers on product architecture and advanced debugging techniques
• Provide Tier 1/2 support coverage on an as-needed basis during peak volumes, complex edge cases, or coverage gaps

• 5+ years in technical support, solutions engineering, or similar roles bridging support and engineering organizations
• Advanced debugging proficiency (log/trace analysis, packet inspection, TCP/IP, performance metrics) and strong development experience in JavaScript, Python, Node.js, Go, or React
• Deep understanding of enterprise IAM systems, Active Directory, MFA, and authentication protocols (SAML, OAuth, OIDC, Kerberos, NTLM)
• Hands-on knowledge of Linux, Windows, and cloud platforms (Azure, AWS, GCP); strong grasp of network protocols and API integration troubleshooting across diverse architectures
• Hands-on use of AI coding and reasoning tools (Claude, ChatGPT, Copilot, Cursor, and similar) in real production work – using them to ship faster and to higher quality, not just to experiment
• Exceptional English communication skills; ability to articulate technical details to both technical and non-technical stakeholders
• Willingness to work rotating shifts and participate in after-hours critical calls, maintenance windows, and system upgrades; Bachelor’s degree in Computer Science, Software Engineering, Cybersecurity, or equivalent experience - a plus
• Willingness to travel up to 10% of the time

This is a hybrid role based in Singapore.

Silverfort is on a mission to bring identity security everywhere – to every human, machine, and AI agent, both on-prem and in the cloud. Our unique technology secures identities & access at runtime, in ways that weren’t possible before. With the broadest identity security platform in the market, trusted by more than 1,000 customers including many Fortune 100 companies, Silverfort is uniquely positioned to lead the fast-growing identity security category.  

Joining Silverfort means becoming part of a fast-moving team with a culture of innovation and collaboration, that goes above and beyond to help our customers and each other, on a journey to reshape the future of identity security.  

As VP of Customer Success, you'll lead and scale our global CS organization across Strategic, Enterprise, Commercial, and Digital Touch segments, with a track record of driving revenue growth while protecting and improving NRR. You'll own adoption, renewal, and expansion, partnering closely with Customer Solutions, Sales, Product, Engineering, Support, and Marketing to ensure customers realize measurable value from our platform.

• Lead and scale a global Customer Success organization spanning Strategic, Enterprise, Commercial, and Digital Touch segments, with the right coverage model and team structure for each
• Own retention and expansion outcomes, driving industry-leading NRR through proactive account management, risk mitigation, and expansion motions 
• Partner with Sales leadership on account planning, renewals, and expansion strategy to drive predictable, scalable revenue growth
• Deliver a scalable Customer Success model (segmentation, playbooks, health scoring, QBRs, escalation paths) that works across a global, multi-region customer base
• Serve as an executive sponsor for top strategic accounts, building trusted relationships with customer executives and champions
• Collaborate cross-functionally with Product, Engineering, Support, Sales, and Marketing to close the loop on customer feedback, drive product adoption, and inform roadmap priorities
• Build and mentor a high-performing, people-first leadership team; recruit, develop, and retain top CS talent globally
• Track and report on key CS metrics (NRR, GRR, churn, expansion, adoption, CSAT/NPS, health scores) to executive leadership
• Champion a customer-centric culture across the company, ensuring the voice of the customer influences strategy at every level

• 10+ years in Customer Success, Account Management, or related revenue leadership roles, with 5+ years leading global CS organizations at scale
• Experience in the security/cybersecurity industry strongly preferred
• Proven experience supporting both SaaS and on-premise/hybrid deployment models
• Demonstrated experience managing a multi-segment coverage model — Strategic, Enterprise, Commercial, and Digital Touch/Tech Touch customers — with tailored strategies for each
• A track record of leading a CS organization responsible for $100M+ in revenue, with direct, specific experience helping scale that business while maintaining industry-leading NRR (able to speak concretely to the strategies, systems, and team changes that drove that outcome)
• A genuine people-first leadership style — someone who invests in developing managers and ICs, builds trust across a global team, and leads with empathy alongside accountability
• Strong cross-functional collaboration skills; a track record of effectively partnering with Sales, Product, Engineering, and Marketing leaders as true peers 
• Deep fluency in CS operating metrics and systems (NRR/GRR, churn, health scoring, CS platforms such as Gainsight/ChurnZero/Planhat, CRM tools)
• Experience operating in a global, multi-region organization, with cultural fluency and experience managing distributed teams
• Excellent executive presence; comfortable engaging with C-level customers

Nice to Have 

• Experience in identity security, cloud security, or adjacent infrastructure security categories
• Experience through a hyper-growth stage
• Success with land and expand sales motion

 #LI-DNI

Silverfort is on a mission to bring identity security everywhere – to every human, machine, and AI agent, both on-prem and in the cloud. Our unique technology secures identities & access at runtime, in ways that weren’t possible before. With the broadest identity security platform in the market, trusted by more than 1,000 customers including many Fortune 100 companies, Silverfort is uniquely positioned to lead the fast-growing identity security category.  

Joining Silverfort means becoming part of a fast-moving team with a culture of innovation and collaboration, that goes above and beyond to help our customers and each other, on a journey to reshape the future of identity security.  

As VP of Customer Success, you'll lead and scale our global CS organization across Strategic, Enterprise, Commercial, and Digital Touch segments, with a track record of driving revenue growth while protecting and improving NRR. You'll own adoption, renewal, and expansion, partnering closely with Customer Solutions, Sales, Product, Engineering, Support, and Marketing to ensure customers realize measurable value from our platform.

• Lead and scale a global Customer Success organization spanning Strategic, Enterprise, Commercial, and Digital Touch segments, with the right coverage model and team structure for each
• Own retention and expansion outcomes, driving industry-leading NRR through proactive account management, risk mitigation, and expansion motions 
• Partner with Sales leadership on account planning, renewals, and expansion strategy to drive predictable, scalable revenue growth
• Deliver a scalable Customer Success model (segmentation, playbooks, health scoring, QBRs, escalation paths) that works across a global, multi-region customer base
• Serve as an executive sponsor for top strategic accounts, building trusted relationships with customer executives and champions
• Collaborate cross-functionally with Product, Engineering, Support, Sales, and Marketing to close the loop on customer feedback, drive product adoption, and inform roadmap priorities
• Build and mentor a high-performing, people-first leadership team; recruit, develop, and retain top CS talent globally
• Track and report on key CS metrics (NRR, GRR, churn, expansion, adoption, CSAT/NPS, health scores) to executive leadership
• Champion a customer-centric culture across the company, ensuring the voice of the customer influences strategy at every level

• 10+ years in Customer Success, Account Management, or related revenue leadership roles, with 5+ years leading global CS organizations at scale
• Experience in the security/cybersecurity industry strongly preferred
• Proven experience supporting both SaaS and on-premise/hybrid deployment models
• Demonstrated experience managing a multi-segment coverage model — Strategic, Enterprise, Commercial, and Digital Touch/Tech Touch customers — with tailored strategies for each
• A track record of leading a CS organization responsible for $100M+ in revenue, with direct, specific experience helping scale that business while maintaining industry-leading NRR (able to speak concretely to the strategies, systems, and team changes that drove that outcome)
• A genuine people-first leadership style — someone who invests in developing managers and ICs, builds trust across a global team, and leads with empathy alongside accountability
• Strong cross-functional collaboration skills; a track record of effectively partnering with Sales, Product, Engineering, and Marketing leaders as true peers 
• Deep fluency in CS operating metrics and systems (NRR/GRR, churn, health scoring, CS platforms such as Gainsight/ChurnZero/Planhat, CRM tools)
• Experience operating in a global, multi-region organization, with cultural fluency and experience managing distributed teams
• Excellent executive presence; comfortable engaging with C-level customers

Nice to Have 

• Experience in identity security, cloud security, or adjacent infrastructure security categories
• Experience through a hyper-growth stage
• Success with land and expand sales motion

 #LI-DNI