Sales Operations Analyst
About The Position
Silverfort is a cyber-security startup that has developed a revolutionary identity protection platform. Our mission is to provide industry-leading Unified Identity Protection solutions for hybrid and multi-cloud environments. Using patented technology, Silverfort’s platform enables strong authentication across entire corporate networks and cloud environments, without any modifications to endpoints and servers.
Silverfort has been widely recognized as an industry innovator, being named “Best of MFA award” from Expert Insights, Microsoft Security 20/20 partner award, Homeland Security Award for Best Identity Access Management platform for its agentless secure authentication and zero trust platform by Astors.
As a Sales Operations Analyst, you will manage and own Sales Forecasting and data accuracy. In this role, you will analyze multiple data sources to generate actionable insights, helping guide strategic decisions and keeping leadership informed of emerging trends. You will lead sales forecast calls, contribute to quarterly business reviews, and prepare board materials by providing accurate and relevant data.
Responsibilities
- Manage global weekly cadence of sales forecasting to ensure a high level of accuracy and pipeline quality using Salesforce
- Be proactive in identifying areas for opportunity, analyze data, and deliver actionable insights to drive growth
- Provide timely sales analytics including weekly pipeline analysis, forecasting, and quarterly/yearly sales results
- Create/Maintain a clean, centralized, and standardized view of the Sales funnel and associated KPIs to enable target setting and tracking the health of the business
- Optimize and refine repeatable sales forecasting and pipeline processes.
- Ongoing analysis of internal data using various internal tools (Salesforce, Groove/SalesLoft, ZoomInfo, Gong etc) and third party data.
- Manage and create process documentation and resources for sales and leadership
- Partner with Sales Enablement team members to properly train and empower our GTM team members
Requirements
- 5 years in a Global Sales Operations role supporting Sales and Channel teams
- Experience creating consistent forecasting processes and accountability with sales and sales leadership
- Proficient in Salesforce, Clari, and Gong - a must
- Strong problem-solving skills with ability to analyze data and determine insights to deliver to Sales and Channel leadership
- Excellent written and verbal communication skills in English – a must
- Diligence, responsibility, and excellent interpersonal skills, with the ability to learn and work independently
- Team player - capable of working in a global & multi-disciplinary environment
- Office - strong knowledge of PowerPoint, Word, Excel
- Organized, detail oriented, and capable of multitasking
- Comfortable interacting with all levels, including executive leadership