JOIN OUR GROWING TEAM

We are constantly looking for the most talented and passionate individuals to join our growing team. If you want to be part of an innovative group of people on a mission to reinvent secure authentication and eliminate the most significant cyber threats out there – come work with us!

AVAILABLE POSITIONS

Technical Customer Success Manager

Tel Aviv · Full-time

About The Position

Silverfort is a fast-growing cyber security startup with offices in Tel Aviv, which provides a unique authentication solution for enterprises. It enables AI-based adaptive authentication and ‘zero trust’ security for sensitive corporate and cloud resources, including systems that were impossible to protect until today, without requiring any agents or proxies. Silverfort has customers across the world, as well as strategic partnerships with leading vendors including Microsoft, Palo Alto Networks, Check Point and others. It was recognized as a Gartner ‘Cool Vendor’ for 2019.

In this role, you will help build Silverfort’s customer relationships. You will collaborate with Product, R&D and Sales teams to solve any technical issues, ensure successful deployment and supply on going support to make our customers happy.

Responsibilities

  • Build on going relationships with new customers in APAC & EMEA regions as the main point of contact in the company
  • Lead the full lifecycle of the on boarding process – from deployment, training to support activities
  • Represent our customer’s needs internally (product feedback, feature requests, etc.)
  • Operating and simulating complex issues alongside the Engineering, Product and Sales teams

Requirements

  • 4+ years of relevant experience in Post Sales / Customer Success / Solution Architecture
  • Proven knowledge in Networking and Information Security. Cyber Security background, an advantage
  • Proven knowledge working with Linux and Windows (AD, Domain Controllers)
  • Cloud Technologies knowledge, an advantage
  • Experience working in a B2B startup company is highly preferred
  • B.Sc. in Computer Science or equivalent, an advantage
  • Team player, motivated, communicative person
  • Willingness to travel up to 25% of the time

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